Consumer Traps & Tips. A weekly service of the Palm Beach County Consumer Affairs Division
Topic: Buying Furniture
Trap: The last time Janice bought furniture had been a nightmare! She had gone to a recently opened store that was having a “great” sale. A lot of the furniture did not have manufacturer’s labels or price tags but the sales person helped her find furniture in her price range and said it could be delivered in two days.
Janice hadn’t been concerned that the order form just said “furniture” and “bed” and it did not itemize the two nightstands, the dresser and the headboard or the queen mattress. When the furniture arrived three weeks later the mattress and nightstands were not what she ordered! The headboard and dresser mirror were missing!
Tips: This time would be different. Janice got a business information report from Consumer Affairs.• She was at a store that had been at the same location for several years, where friends and relatives had shopped with good results. • She made sure all the furniture had manufacturer’s labels and price tags.• She insisted on seeing and reviewing everything on the order form before paying for the furniture. Janice wanted to make sure each item she was buying was listed on the form along with the manufacturer’s name, model name and number, the size, color and price.• She read all the terms and conditions on the order form carefully.• Janice paid for the furniture with a credit card, giving her leverage in case of a dispute.
For more information, contact Consumer Affairs at 561-712-6600 (Boca/Delray 1-888-852-7362), or check out the businesses at: www.pbcgov.com/consumer.
Dennis Moore, Palm Beach County Consumer Affairs Division, 561-712-6600
Boca/Delray/Glades toll free: 1-888-852-7362; Fax: 561-712-6610
50 So. Military Trail, Suite 201, West Palm Beach, FL 33415
Check out our website at: http://www.pbcgov.com/consumer
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SeniorNet has lost its space at the JCC in Boynton Beach due to the coming closing of the JCC in West Palm Beach. This created a snowball effect that resulted in the need for additional space by the JCC at the Boynton Beach location, hence SeniorNet is being evicted.
SeniorNet began in 1995 with three students in a basement classroom. In 2003, ‘04 and ‘05 they taught 1,000 students each year. In 2008 attendance went down to 500.
SeniorNet, which has educated literally thousands of seniors in computer usage south Palm Beach, is in need of a new rent free home.
Contact SeniorNet at 561-306-4947 or Ed Ostrowski, President at 561-306-4947. See what they are about at their website: www.SeniornetBoyntonBeach.org.