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Category: Florida Panthers (9)

June 12, 2008

Panthers raise prices for popular opponents

While most Panthers season ticket holders will pay the same as or slightly less than they did this past season for their 2008-09 season tickets, individual game ticket buyers who want to see the league’s most popular teams are being socked with an extra $25 a ticket charge.

That’s up from the $10 per ticket individual game ticket buyers spent last season for games against opponents such as the New York Rangers, Montreal Canadiens and for games that fell on holidays. That’s a 150 percent increase. That means a $17 ticket in the terrace level of BankAtlantic Center will cost $42 for a premium game.

Panthers President Michael Yormark said there was no pushback to the extra $10 fans paid for the “high demand” games last year and so the team is trying to push the value of season tickets even more and “maximize supply and demand.” Interestingly, the team did not publicize the $10 premium last year or put out a ticket pricing press release.

“It’s all about supply and demand. Those are the biggest game on the calendar,” Yormark said. “We saw no price sensitivity last year. We wanted to create more value for our season seat holders. We thought it was very appropriate. Those games sold the best whether it was the Rangers or the day after Thanksgiving.”

Variable pricing – charging higher rates for desirable matchups or weekend games – goes on across sports. And the Panthers are trying to encourage fans to buy season ticket plans – full- or half-season or 13-game plans. The Marlins charge more if you buy your ticket the day of the game and especially if it’s a Saturday. But you get more on Saturdays: the potential for two giveaway items along with postgame fireworks and a concert.

Clearly the idea is to convert casual fans to season ticket buyers. The Panthers sold about 9,500 season tickets last season, Yormark said.

What do you think of the idea of charging so much more for individual game tickets? Will that convince you to buy season tickets? Or go even less?



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May 1, 2008

Panthers call season ticket holders

Panthers goalie Tomas Vokoun and defenseman Mike Van Ryn are busy on the phone this week. They’re calling season ticket holders who have yet to renew for next season.

Goalie Craig Anderson and center Stephen Weiss did the honors last week, along with team executives and broadcasters.

It’s not unusual for teams to enlist players to help sell tickets. Last month, injured Heat players made calls to sell season tickets during halftime of a game. In February, University of Miami baseball players called season ticket holders to thank them for their support and also encouraged those who hadn’t yet renewed to come back.

Obviously, the teams hope a chat with a player will convince reluctant season ticket holders to renew. The Panthers provided this testimonial:

“I was very surprised when Stephen Weiss called me last week regarding my renewal,” Pompano Beach resident Dennis Purcell said in a statement released by the team. “Stephen provided me with great insight for next season and answered the questions that I had. It was very nice that he took some time out of his day to make the call and it proved to me that the organization was headed in the right direction, so I decided to renew on the spot.”

Have any of you gotten calls like this from the teams? Did you renew?

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April 19, 2008

The Dancing Banana: Mascot with a-peel

The Panthers missed the playoffs again, but they created another tradition this season: the Dancing Banana. Akin to the Rally Monkey, the inflatable mascot – on loan from the Tampa Bay Rays – performed its unusual dance routine to the Buckwheat Boyz' Peanut Butter Jelly Time at strategic times during Panthers games.

The Dancing Banana thrilled audiences – and the media – and even Panthers staffers, who made sure not to miss its performances. The team brought it out a few times a month to dance with the Sziro Ice Dancers. “We use it in critical games,” team mascot coordinator Kyle Hamsher said. “And we’d throw it into the script on a last-minute call. It was like our secret weapon.”

Anyone catch the performance with the nose mascot, the one representing Panthers' sponsor South Florida Sinus and Allergy Center? Dare I say you haven’t lived until you’ve seen an inflatable banana dance with a giant nose?

A little research shows the Dancing Banana is something of a cult phenomenon – from an online emoticon to an episode of Family Guy, in which Brian dons an inflatable banana costume and dances to Peanut Butter Jelly Time in an attempt to cheer up Peter. You can even buy T-shirts commemorating the episode.

The Rays introduced the mascot in 2006 and reaction was so strong, it now performs at Sunday home games. Kelly Frank, the Rays’ mascot coordinator, who hails from Sunrise, suggested the Panthers try it out. “My scheme to watch hockey for free,” Frank says. Check out her banana myspace page here.

For more on the Dancing Banana check out the Two-Minute Drill on Page 2 of the Sun-Sentinel’s sports section on Sunday. Watch "When Good Bananas Go Bad" - a performance piece filmed in the concourse at BankAtlantic Center. Below watch the banana dance at a Panthers game:



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March 28, 2008

Yormarks: the marketing twins on TV

yormark06a2.jpgIf you’ve been reading my stories or followed this blog, you already know that super high energy Panthers President Michael Yormark has an identical twin brother Brett, who happens to be CEO of the New Jersey Nets.

The two are so much alike they finish each other’s sentences and take credit for each other’s creative marketing ideas. In this item from December in an unusual moment, Michael actually gave Brett credit for coming up with a mini-mascot.

But it’s difficult to capture in print how fast paced the brothers are. CNBC Sports Business Reporter Darren Rovell says he’s done that in Friday’s installment of CNBC's “High Net Worth.”

“The truth is their lives have been one big competition and so we’ve told it that way,” Rovell told me. “The piece is basically one big competition from who sold the most creative sponsorship to who wakes up earlier to who works out harder to who’s the best dresser.”

In a story I wrote about them in 2006, Michael insisted he was in the office by 4 a.m.; Brett by 5:15 a.m. This is also from that story:

The pair share business strategies, and occasionally take credit for the other's idea. For example, did "Pancakes with the Panthers" come before "Pancakes and Hoops," which both involved inviting lapsed season-ticket holders to breakfast with players and team executives to encourage them to renew?

Brett, who says he's three minutes older than Michael, launched a series of "Influencer Parties," in which Nets season-ticket holders host potential ticket buyers at catered cocktail parties at their homes. Next month, the Panthers will begin "Hockey House Calls," in which season-ticket holders will host block party-style gatherings for friends, family and neighbors who might be interested in Panthers tickets.

What Rovell says his piece is able to capture is their energy. “We try to open them both up and show people these guys are impossible to walk with, the speed, the pace of their walk. I mean you need a trainer to keep up with them,” Rovell says with a chuckle. “They tell us that one day they might foresee at the end of their careers, opening up a consulting firm together. You kind of wonder what client would attend a 6 a.m. meeting.”

The show airs tonight at 8:30 p.m. and 11:30 p.m.

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February 29, 2008

Heat, Panthers season ticket renewals underway

It’s renewal time for Heat and Panthers season ticket holders and both teams are offering incentives to entice fans back.

The Heat is lowering or freezing some prices in the upper levels at AmericanAirlines Arena and charging 100 level ticket holders $1 to $5 more per game, although prices could be quite a bit steeper if you had a three-year contract that just expired. The team is still offering one-year and three-year renewal options, with the longer contract including larger savings.

Current season ticket holders must renew by March 21, but if they do so by March 7, they’ll get a limited edition 20th anniversary Heat wristwatch. In addition, the team is scheduling a number of activities for fans who renew, including a “Speak to the Heat: Season Ticket Holder Town Hall Meeting,” during which season ticket holders will get to ask questions of Heat owner Micky Arison, head coach Pat Riley and President of Business Operations Eric Woolworth; a chance to stand with the players on court during the National Anthem; and a series of parties with Arison and Alonzo Mourning in an arena suite.

Those who renew by March 21 will also be entered into a sweepstakes that includes prizes such as two free lifetime Heat season tickets; a 42-inch plasma TV; gift cards for gas, groceries, and Dunkin’ Donuts; a chance to be “broadcaster for a game”; your property tax or FPL bills paid; or a one-year membership to 24 Hour Fitness.

Meanwhile, the Panthers are freezing prices for season ticket holders who renew by March 14. Those fans will also get 5 percent of their investment in “Panthers bucks,” which can be used to pay for concessions at BankAtlantic Center. In addition, the Panthers want season ticket holders to be actual “seat owners” with even more of a say in the franchise.

Panthers privileges include personal nameplates on your seats; a team windbreaker; access to an exclusive “season seat owner” section on the team’s Web site; special team road trip travel packages; quarterly shareholder meetings; and priority playoff benefits.

Are you renewing for either team? Do these incentives make a difference? Are you giving up your tickets? If so, why?

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February 11, 2008

Paying for concessions gets easier at BankAtlantic Center

BankAtlantic Center is finally equipped with the ability to accept credit cards at all concession stands. Starting at Tuesday night’s Van Halen concert at the Sunrise arena and continuing with the Panthers-Montreal Canadiens game on Wednesday, the credit card systems will be ready to go.

I reported in September that the arena operator and Panthers owner Sunrise Sports & Entertainment was planning the upgrade to credit card systems, as a convenience for fans and to speed up service at concession stands. The Heat has offered fans the opportunity to use credit cards at AmericanAirlines Arena for at least the past five years. Dolphin Stadium also allows fans to use credit cards for concessions at Dolphins and Marlins games.

How do you pay for food and beverages at sporting events when you have the choice of using cash or credit cards? Are you glad BankAtlantic Center is finally allowing the use of credit cards?

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January 3, 2008

Panthers décor

The Panthers are offering up the chance to turn a room in one fan’s house into a Panthers’ lair, known as “The Captain’s Room,” complete with signed memorabilia and other team souvenirs. Through a partnership with Sports Interiors, fans can enter to win the “Ultimate Florida Panthers Room.”

The company creates custom team- and sports-focused offices, bars, and spare rooms, turning them into a sports fan paradise with everything from photos to jerseys to team-logoed furniture.

Panthers Captain Olli Jokinen will appear for the Panthers room unveiling. “Sports Interiors promises that the winner will be the envy of Panthers fans everywhere,” a press release states. Fans must be 21 and live in Broward, Palm Beach or Miami-Dade counties to enter.

Enter at Panthers’ Web site or at sportsinteriors.net.

The winner will be announced at the Panthers final regular season home game on March 29 against the Washington Capitals.

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December 24, 2007

Mini Stanley; Thanks, Bro

ministanley2.jpgIt's not often that Panthers President Michael Yormark and his twin brother New Jersey Nets CEO Brett Yormark will give each other credit for developing a creative marketing or sales technique.

The twin brothers -- thought to be the only twin brothers in executive positions at sports teams -- are very close, but enormously competitive. They both work hard to be innovative in their approaches to gaining new season ticket holders and sponsors.

They borrow each others' ideas routinely, but it's hard to know which brother is responsible for the original idea. For example, which came first: "Pancakes with the Panthers" or "Pancakes and Hoops?" Both were breakfast meetings between players and lapsed season ticket holders in the hopes of bringing the former ticket buyers back into the fold. Both have launched "influencer" parties aimed at getting season ticket holders to encourage their friends to buy tickets.

But this season, Michael Yormark called new mascot "Mini Stanley," the "best idea I ever stole from my brother." Mini Stanley, which is about half the size of the Stanley C. Panther mascot, skates with its counterpart to the delight of kids who find the new mascot closer to their size. Michael Yormark said his brother Brett created a mini Sly to accompany the full-size Sly the Silver Fox at Nets games.

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December 6, 2007

Heat will test all-you-can-eat tickets

Following a trend in the sports industry, the Heat will test a limited number of “all-you-can-eat” seats at three games this month.

The seats, which cost $45 piece, are on the 400 level at AmericanAirlines Arena and come with a chance to pick up four items from a very narrow list of options – regular hot dog, regular nachos and cheese, small popcorn, peanuts, small soft drink and bottled water - on an unlimited number of trips to the concession stand. Fans are required to buy at least two tickets to qualify for the promotion.

Fans with season tickets in the designated area can get the food for an extra $10 per seat per game. The games are Dec. 13 versus the Washington Wizards, Dec. 17 versus the Minnesota Timberwolves and Dec. 20 against the New Jersey Nets.

The Heat is trying out the promotion earlier than anticipated. Team officials told me earlier this fall they were developing a food included ticket option for the 2008-09 season.

The Los Angeles Dodgers helped spawn the growth of tickets with food when they designated 3,000 bleacher seats as the All-You-Can-Eat Right Field Pavilion last season. The food included Dodger dogs, peanuts, popcorn and soft drinks and ran $20 for group tickets to $40. They sold 70 percent of capacity for the season and a half dozen other MLB teams have since added all-you-can-eat sections.

Meanwhile, the Panthers and Dolphins have created higher-end seating options that come with upscale food. The ADT Club at BankAtlantic Center offers fans who spend $7,500 to $9,000 a year, depending on the length of the contract, to get a seat and fancy food for every hockey game and every concert in the building for a minimum of 75 events. The idea is to create the exclusiviity of a suite, but at a more affordable price. A hockey-only option on the 400 level with sports bar style food averages $2,000 a season.

The Dolphins offer a couple of higher-end options with food, including 10-person suites in the east endzone of Dolphin Stadium that include food in a common area shared by three others suites, and run $80,000 a season.

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About the Author

SARAH TALALAY
After a decade as a news reporter in New Jersey, Southern California, Chicago and South Broward, Talalay decided to trade in covering meetings about city government and schools for meetings about sports deals and stadium finance...

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