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Category: Tickets (61)

November 11, 2009

Miami Heat's Micky Arison: ticket sales down; sponsor sales better than anticipated

Knowing it was going to be a challenging year on the business side, the Miami Heat has made upgrades at AmericanAirlines Arena to increase sponsor and advertising opportunities. The team’s new MediaMesh – the giant LED marquee on the front of the arena – was unveiled in May. New high definition television screens and menu boards have been installed for this season.

In a meeting with reporters Tuesday, Heat owner Micky Arison said the innovations appear to have made a difference, although he can’t say for sure what’s helped drive sponsorship sales during the recession.

“On the cruise side, one of our brands recently did a consumer survey, trying to find out if people will buy vacations this year. The questions dealt with what will consumers cut back on next year, and sports was number one in the answer of cutting back. This is a national issue, probably a global issue,” said Arison, who is also chairman of Carnival Corp.

In the NBA, Arison said, “The league is dealing with significantly less ticket sales, but … sponsorship has held up better than I would have expected. We’re in a very tough market, because it’s very real estate and banking oriented. We’ve also had some sponsors like Stanford Financial, and others that have failed on us, so there’s no question this is going to be a tough year and a tough period, financially for the franchise. But I don’t think that’s unique to us. It’s a national and global problem.”

Stanford Financial had signage across the Heat’s VIP lobby entrance until earlier this year when R. Allen Stanford was charged with fraud. The signs were pulled from the lobby after the company missed a payment. Meanwhile, with law firm Rothstein Rosenfeldt Adler now in turmoil since Scott Rothstein’s alleged involvement in what federal authorities are calling a massive fraud scheme, RRA advertisements are no longer appearing in the Heat’s game program.

But the team’s sponsors sales, including signing Assist-Card to the team’s first-ever presenting sponsorship this season, have been healthier than he anticipated.

“We’re in good shape with sponsorships, surprisingly good shape, but really struggling with ticket sales,” Arison said.

As for why sponsor sales have increased, Arison pointed to the new inventory such as the MediaMesh and speculated that some companies may be excited about the Heat’s young team.

“Because it’s such a banking, real estate oriented community, I thought it would be really murder. And last spring it looked that way,” Arison said. “As the summer progressed, it came around. Where we’re struggling is premium seating and ticket sales, which is really hard right now. People can watch it at home and consumers are very, very price conscious. It’s a unique product, you can sit at home and get it for free. You can’t do that with a cruise.”

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November 1, 2009

Steve Ross from NY; Miami Dolphins four-game pack

Sun Sentinel columnist Dave Hyde interviewed Miami Dolphins owner Steve Ross in his 19th floor office at Time Warner Center in Manhattan on Friday. Time Warner Center is the mixed use residential and retail complex Ross’ Related Companies built that has transformed Columbus Circle. The piece ran today before the Dolphins defeated the New York Jets 30-25 at the Meadowlands – and completed a season sweep of their rivals. Read Hyde’s piece here.

Just a quick thought on today’s game: is there another team in the NFL that has worked so hard to be 3-4? Just asking.

And speaking of being 3-4, the Dolphins hope you’ll want to watch the rest of the team’s home games this season live. They’ve introduced a new four-game pack that features lower bowl tickets to each of the team’s final four home games of 2009 for $348. That’s to see the Dolphins play the Tampa Bay Buccaneers, New England Patriots, Houston Texans and Pittsburgh Steelers. It offers a savings off the individual ticket price and gives you priority for playoff seats. Check it out here.


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October 28, 2009

Miami Heat season tickets go green

When Miami Heat season ticket holders arrive at AmericanAirlines Arena for tonight’s 2009-10 season home opener against the New York Knicks, they won’t be carrying traditional stock tickets with them.

Instead, they’ll have the print-at-home variety. The team has chosen not to print up ticket booklets to “reduce environmental contamination from harsh inks and chemicals used in the printing process,” according to a message sent to season ticket holders.

“What I hope is it’s one more step towards new technology that’s coming out hopefully in time for next year, where we can embed the bar codes into credit cards, licenses, whatever, so you don’t even need anything,” said Eric Woolworth, the Heat’s president of business operations.

Meanwhile, the Heat's also promoting recycling, by having the plastic bag that wraps the Miami Herald serve as a tool for getting ticket discounts. Bring the bag to the arena's ticket office for discounts of $10 off 300 level tickets ($30 or higher) or $15 off 100 level tickets ($85 or higher). That's the bags with the Heat ad on them that look like this:


The Phoenix Coyotes became the first NHL team to go to a paperless ticketing system and are using a swipe card for entry to games. Read about it here.

Read about the Philadelphia 76ers and Flyers experimenting with paperless ticketing here.

And here’s a story I wrote last year about sports – from golf courses to teams – making environmentally friendly changes in the name of going green.

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October 16, 2009

Jacksonville Jaguars blackouts; NFL television maps

The Jacksonville Jaguars host the St. Louis Rams on Sunday and once again the game isn’t being aired on local television. Three home games; three blackouts.

That’s not news -- team officials have predicted they aren’t likely to sell out any home games this season in time to prevent local television blackouts. They’ve blamed the economy. There’s also that loss of 17,000 season ticket holders from last season.

But I think another telling detail is this: a co-worker is one of the Jaguars original season ticket holders. The team played its first game in 1995 and is celebrating its 15th season this year. To honor this milestone, the team sent its original season ticket holders 15-year commemorative pins. Here’s what the note that came with the pins says:

“As a token of our appreciation, we have sent you and 3,819 other special fans who have been with us since Day 1 a pair of 15-year commemorative pins.”

It’s not clear how many season tickets those 3,820 “special fans” account for, but to be at a number that small in just 15 years can’t be good for helping you avoid blackouts.

Meanwhile, here’s a way to tell which NFL games are being broadcast where -- someone’s done a lot of work to figure this out -- check out this site for NFL TV distribution maps. Thanks to Don Walker of the Milwaukee Journal Sentinel for finding this.

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October 12, 2009

Miami Dolphins business, MNF v. Jets, bagels & Pro Bowl tickets

+ Wondering why the Miami Dolphins haven’t struck a sponsorship deal with the Florida lottery now that the NFL allows such arrangements? The Dolphins told me they didn’t think a deal could be reached for this season. The SportsBusiness Journal reports the Dolphins nixed a three-team sponsorship deal with the lottery that would have also included the Tampa Bay Buccaneers and Jacksonville Jaguars.

The journal says the Dolphins felt they deserved more in the deal. According to the piece, which you can read here, 18 teams have deals with 20 state lotteries.

By the way, through yesterday’s games, Florida’s three teams are a combined 3-11 on the season.

+ But the Dolphins don’t play until tonight – their highly anticipated matchup against the New York Jets at Land Shark Stadium. The MNF game marks the NFL’s celebration of Hispanic Heritage Month. The Dolphins are wearing their orange jerseys; team owner Steve Ross’ Latin limited partners Marc Anthony and wife Jennifer Lopez, Gloria and Emilio Estefan will be out in force. Gloria’s MNF theme video with Hank Williams Jr. complete with lines in Spanish, such as “Estos listos para futbol” debuts. Anthony is to sing the National Anthem. Latin stars perform pregame and during halftime. NFLatino.com has even created a series of videos in honor of the matchup that pit a Hispanic Dolphins and Jets fan. There are four – one for each quarter – with the first showing a child in a Mark Sanchez shirt beating up a dolphin piñata. Thanks to Advertising Age’s Laura Martinez for finding these. Here’s the first one:

Watch the others here: second, third and fourth quarters.

+ The Dolphins are 2-0 when they’ve worn their orange jerseys, but just in case the Jets do win, Original Brooklyn Water Bagel Company (14451 S. Military Trail, Delray Beach) reminds us, customers can get a free bagel the day after a Jets or Giants win. One bagel per customer who can share the winning score. Bagels are being given away today because the Giants beat the Oakland Raiders 44-7. If the Jets win tonight, same drill for customers who can recite the score.

+ Pro Bowl: Tickets for the 2010 Pro Bowl, which is being held the Sunday before the Super Bowl at Dolphin Stadium, go on sale at 7 p.m. They cost $50 to $195. Buy them at NFL.com, Ticketmaster.com or by calling 1-800-745-3000.

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October 2, 2009

South Florida teams, events create 10-event Super Pass

In a highly unusual collaboration, 10 South Florida sports teams and events have banded together to sell a package of tickets to 10 different sporting events that saves fans $150 to $550.

The South Florida Super Pass, being sold in limited numbers through Oct. 30, costs $330 for regular seats and $1,125 for premium seats to see the region’s four pro sports teams, NASCAR finale at Homestead-Miami Speedway, horse racing at Calder and Gulfstream, soccer, and attend the Sony Ericsson Open tennis tournament and the World Golf Championship event at Doral.

Getting all the teams and events to agree wasn’t simple. But Aaron Davidson, chairman of the sports committee of the Greater Miami Chamber of Commerce, which is selling the ticket, said everyone saw the benefit.

“The economy probably helped. Our South Florida sports market is a challenging one in general,” said Davidson, who is also president of Miami FC soccer team. “Everyone realizes we’ve got to promote our South Florida sports. I hope this joint initiative is the first of many.”

The Super Pass can be purchased at sportssuperpass.com.

Each event works differently and the revenue is shared based on the team or event’s cost, Davidson said.

The Miami Dolphins, for example, are providing a 400 level seat with a food voucher or a Hall of Champions suite seat with food and beverage to the Dec. 27 game against the Houston Texans. The Florida Panthers are offering a goal zone ticket or an ADT Club ticket with food and beverage to any home game this season. Homestead-Miami Speedway is offering a reserved grandstand or Speedway Club seat to the Nov. 22 NASCAR finale.

The idea is to give fans a discount and encourage them to attend an event they might not have considered. Other teams and events have teamed up to sell a joint ticket, but those partnerships typically involve two events or teams. For example, the World Golf Championship and Sony Ericsson Open sold a joint ticket that allowed fans to attend both events, when their schedules overlapped in 2007. This summer, the Cleveland Browns and Indians sold a suite package together that included two Indians games and one Browns game.

Bill Sutton, associate director of the DeVos Sport Business Management Program at the University of Central Florida, applauded the South Florida ticket plan, which he compared to an entertainment book of vouchers and discounts.

“It makes sense,” Sutton said. “It’s one of the hardest hit regions by the economy ... It gives people value and a sampling opportunity.”

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September 29, 2009

Miami Dolphins ticket deals for Sunday’s game and more

The Miami Dolphins say a limited number of tickets are still available for Sunday’s 4:05 p.m. game against the Buffalo Bills at Land Shark Stadium.

The team’s new “Fins Value Pack,” which includes an upper level corner/endzone seat and vouchers for a free soda and a hot dog (valued at $58) for $45, is available for Sunday’s game. But the deal, sponsored by Pepsi and Ball Park, is also available for four other games: Oct. 12 against the New York Jets; Oct. 25 against the New Orleans Saints; Nov. 15 against the Tampa Bay Buccaneers; and Dec. 27 against the Houston Texans.

To buy these tickets – while they last – visit miamidolphins.com/finsvalue, which explains how to get the special offer.

Meanwhile, the Dolphins are also offering another specially-priced ticket for games in October, including Sunday’s, Oct. 12 and Oct. 25, in honor of Breast Cancer Awareness Month. That deal, thanks to Boar’s Head, is for an upper sideline seat that regularly costs $80 for $52. For every one of those tickets purchased, the Dolphins will donate $10 to Susan G. Komen for the Cure. To purchase tickets those tickets visit miamidolphins.com/support.


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September 27, 2009

Miami Dolphins hoping to avoid blackout; offering value pack for Buffalo game

With the Miami Dolphins now 0-3 to start the 2009 season after a 23-13 loss to the San Diego Chargers this afternoon, filling up Land Shark Stadium for next Sunday’s game against the Buffalo Bills (1-2) could be a challenge.

The team hasn’t had a regular season game blacked out on local television in more than a decade.

But team officials were already anticipating avoiding blackouts this season might be tough given that season ticket sales dropped nearly 16 percent last season to 46,131 – the team’s lowest level since 1992. Season ticket sales are up and expected to exceed 50,000 this year. But the team must sell 62,133 upper and lower level seats at least 72 hours before kickoff to prevent games from being blacked out on local TV.

The team, which is scheduled to play the Bills at 4:05 p.m. Sunday, is offering a new “Fins Value Pack” for Sunday’s game – with help from Pepsi and Ball Park. For $45, you get an upper level corner/endzone seat, and vouchers for a free soda and a hot dog. That’s a $58 value.

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Florida Marlins attendance up 12.5 percent in 2009

Bolstered by announced crowds of more than 31,000 for each of the last four home games of the 2009 season, the Florida Marlins saw their attendance rise 12.5 percent from 2008.

The Marlins drew 1,465,109 fans for 78 home dates or an average of 18,783 fans a game. That’s up from 1,335,075 or 16,688 fans a game for 80 dates in 2008. This season three games were postponed due to rain and doubleheaders were scheduled in which attendance was counted just once. The team wrapped up its home schedule at Land Shark Stadium Sunday getting shut out 4-0 by the New York Mets.

That’s still last in the National League, but up one spot from the basement, where the team dwelled (in attendance) for the past three seasons. The Oakland A’s, who are in 30th place right now, play three more games at home this week, but it’s unlikely their home attendance will surpass the Marlins'.

The past four Marlins games had announced crowds of 31,042; 39,031; 35,666; and 31,167. Remember, Major League Baseball teams announce the number of tickets sold, regardless of whether the tickets are vastly discounted, included as part of sponsors’ deals, or stamped with a $1 figure and donated to charity.

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September 25, 2009

Florida Marlins attendance, with help from Miami

Wondering about that attendance figure of 31,042 at Wednesday’s Florida Marlins-Philadelphia Phillies game at Land Shark Stadium? So were we. Several people told me that although the stands looked fairly crowded in person and on TV, the actual attendance in the stadium looked more like 20,000 to 22,000.

We all know it’s not unusual for announced attendance to be larger than the actual crowd. Major League Baseball attendance is announced based on the number of tickets sold, even if those tickets are vastly discounted or say, part of a sponsorship package or if the team stamps a $1 figure on them and donates them to charity. Read more about how attendance is tabulated across the leagues in this piece I wrote in 2006.

So, why if the announced attendance was 20,039 for Tuesday’s double header against the Phillies and the team is averaging 18,109 a game this season, would Wednesday’s figure be more than 30,000?

Looks like the Eye on Miami blog may have found an answer. The blog reports Miami-Dade County and city of Miami employees were offered up to four free tickets each to Wednesday’s game. A copy of the email sent to county employees describes the offer as the team’s “thank you to the many organizations in South Florida that make this a great community.” How about a thank you for the hundreds of millions of public dollars going to the team's new ballpark?

The county email also says the “value of the tickets falls below the gift reporting threshold under the County Code.”

No idea how many county or city employees took advantage of the offer, but it’s likely the team accounted for government employees – even if they didn’t show -- in the attendance announced Wednesday.

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September 18, 2009

Florida Marlins freeze ticket prices, offer discounts for long-term commitment

The Florida Marlins are freezing season ticket prices for next season and offering fans a break if they commit to pay for two seasons.

Pay by Monday – aren’t the Marlins still in a pennant race and wild card race? – and you’ll get an 8 percent discount. If you also agree to pay for 2011 – you won’t be charged until March – you’ll get the 2009 prices and 8 percent discount, too. The Marlins, who broke ground in July for their new $515 million ballpark in Little Havana they expect to open in 2012, are hoping 2011 is their last season at Land Shark Stadium.

If you just commit for next season, but want to pay in five installments, you’ll still get a 2.5 percent discount. Season tickets offer you seating priority in the new ballpark.

Full 81-game season ticket plans range from $6.75 a game in the Fish Tank to $184.50 a game in the Batters Box MVP seats. Infield box seats cost $27.25 a game and Club A seats costs $31.50 a game. The team is also offering 41-game plans ($8.75 in Fish Tank to $61.75 in the Founders Club); 28-game plans ($8.75 in Fish Tank to $34.75 in infield box) and 15 game plans ($12 in Fish Tank to $39 in infield box).

Individual ticket prices are also being frozen for 2010, but the team has assigned the games into new categories: Gold games are Opening Day and Saturdays; Silver games are Fridays; Bronze games are Sunday through Thursday games. It still costs more if you wait until game day to buy your tickets.

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September 17, 2009

Are the Miami Dolphins back? Are you buying season tickets?

Tickets are still available to Monday Night’s Dolphins home opener against the Indianapolis Colts at Land Shark Stadium. As of yet, none of the team's games this season has been declared a sellout.

The team saw season ticket sales drop nearly 16 percent last year to 46,131 – the lowest level since 1992. While team officials say season ticket sales are pacing ahead of last year and should exceed 50,000, the team could be facing the possibility of local television blackouts for the first time in more than a decade.

The team needs to sell 62,133 general seats in the lower and upper decks at the 75,540-seat stadium at least 72 hours before kickoff to prevent a blackout. Suite and club seats are not included in the blackout guidelines.

Read my story today for more details on how the team is trying to sell tickets this season.

It helps that the team had such a dramatic turnaround on the field, going from a franchise-worst 1-15 in 2007 to 11-5 and the first trip to the playoffs in seven years last season. But Florida’s unemployment rate is 10.7 percent and the economy is still sputtering. And not everyone’s convinced – especially after last Sunday’s 19-7 loss to the Atlanta Falcons – that the team is back.

But I’ve spoken to several fans who’ve either decided to keep their season tickets or invest in season tickets for the first time.

flspdolphinspeins.jpgAfter buying individual tickets to every game last season, Dave and Susan Pein of Coral Springs, decided to buy season ticket after their favorite team made the playoffs last season. (See photo of the Peins waiting in line to buy playoff tickets last December).

“This is it,” Dave Pein said. “We’re back and it’s time to go.”

It’s actually more economical for the Peins, who have two sons, Devin and David, and a third -- to be named Dillon -- on the way. The couple is spending $2,900 to buy a pair of lower bowl seats on the 35-yard line from a veteran season ticket holder, rather than about $6,000 to buy by the game, Dave Pein said.

Tom Pillsy is entering his fifth year as a season ticket holder. The paramedic supervisor from Cape Coral who makes the 2.5-hour drive each way for Dolphins home games, almost gave up his tickets this year, when his hours and overtime pay were cut. But he kept the tickets because he enjoys the outings with his teenage son Ryan.

“I can’t think of anything else an 18-year-old still wants to do with his dad,” Pillsy said. “I’m just a fan whether they win or lose. I think this year they have a better team than last year.”

What about you? Have you purchased season tickets?

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September 16, 2009

Luxury boxes for high school football? Check this out

It’s only for one game – well, a double-header – but a couple of Broward high schools are taking premium seating to a new level.

Check out my colleague Christy Cabrera Chirinos’ blog item about the box seating being sold for the Deerfield Beach-St. Cloud and St. Thomas Aquinas-Byrnes double-header on Oct. 2 at Lockhart Stadium in Fort Lauderdale.

Tickets are being sold for $40 apiece, which includes both games, special seating, parking, and food, but must be purchased in groups of 8, 12 or 24.

Controversial? Sure. But while this might be the first -- or among the first -- such seating arrangement for high school teams in South Florida, it’s not new in other parts of the country, such as Arkansas and Georgia. This 2006 piece from the Wall Street Journal covers the lengths some high schools have gone to generate more dollars.

Is this something you’ll pay for? What do you think of the idea?

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September 14, 2009

Beyond the Game debut - local sports biz show

Sports consultant Rick Horrow’s new local show Beyond the Game began airing on WPEC Ch. 12 in West Palm Beach on Saturday. Yours truly was on the sports business panel along with former Miami Dolphin Troy Stradford and Brian Finkel, creative director of Horrow Sports Ventures and a student in FAU’s sports management program.

We touched on what to expect at Land Shark Stadium on Dolphins game days; the Dolphins’ new AT&T sponsor patch on practice jerseys, and sports business news around the NFL. Watch it here. The show airs Saturdays at 7:30 p.m.

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August 13, 2009

Miami Dolphins add game day bus service from Palm Beach & Treasure Coast

The Miami Dolphins are trying to make it easier than ever to attend home games by expanding the Dolphins Express.

The new bus service unveiled last month to take Dolphins fans from southwest Florida (in Collier, Lee and Charlotte counties) to and from Dolphins home games is going to provide service from Duffy’s Sports Grill locations from Deerfield Beach to Melbourne.

“We have a strong base of fans throughout the state of Florida and we want to make it as easy as possible for them to visit Land Shark Stadium,” Dolphins CEO Mike Dee said in a statement. “To our fans from the Palm Beaches to the Treasure Coast, the Dolphins Express will be leaving from a Duffy's near you in 2009."

To introduce the new service, team alumni, including Hall of Famer Dwight Stephenson, and fans took the bus from Palm Beach to last night’s team practice at training camp in Davie.

The service, which begins with the Dolphins’ Sept. 21 Monday Night home opener against the Indianapolis Colts, costs $69 for an upper corner end zone ticket, round-trip bus ride and a take- out Duffy’s meal. The buses leave two and half hours before kickoff and will be available from the following locations:

Duffy’s of Melbourne, 1700 Evans Rd., Melbourne
Duffy’s of Jupiter East, 185 E. Indiantown Rd., Jupiter
Duffy’s of The Villages Inc., 721 Village Blvd., West Palm Beach
Duffy’s of Boynton, 4746 North Congress Ave., Boynton Beach
Duffy’s of Superplay USA, 1608 NW Courtyard Circle, Port St. Lucie
Duffy’s of Royal Palm Beach, 11943 Southern Blvd., Royal Palm Beach
Duffy’s of Jensen Beach, 4179 NW Federal Highway, Jensen Beach
Duffy’s of Deerfield, 401 N. Federal Highway, Deerfield Beach
Duffy’s of Delray, 1750 S. Federal Highway, Delray Beach

For more information, visit www.DolphinsExpress.com or call 1-888-FINS-BUS.

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August 5, 2009

Minor league hockey team lets fans INSIDE the locker room

My story today about the “Panthers Locker Room” – a new season ticket option at BankAtlantic Center that includes $35 a game seats in the lower bowl along with perks like autograph sessions and skating clinics with players – struck a nerve with the Quad City Mallards.

The Panthers Locker Room includes the 1,100 seats in sections 105 to 114, rows 18 to 28, which are being divided into segments that will be named for five to seven Panthers players, who will hold autograph sessions and skating clinics for fans in their areas. Those seat holders will also get their section namesake's merchandise and birthday and holiday e-mail messages from him. The sections are being decorated to look like the inside of a team locker room.

The Mallards of the IHL, however, say they introduced their “Ice Row Cold Pass Seats” for this coming season a few weeks ago. The seats, which cost $25 a game and are in the first two rows at the i wireless Center in Moline, Ill., include access to the team’s ACTUAL locker room up to 30 minutes before game time.

Here’s how the seats are advertised on the team’s Web site: “The Mallards are the first team in the history of professional hockey to offer the fan an experience like no other. This ticket allows the fan to visit and see the inside of the private team areas prior to battle! ICE ROW Cold Pass ticket holders are allowed into the arena 30 minutes prior to walk up general public admissions, allowing plenty of time to witness the build up. Be there for the coach's comments and the behind-the-scenes experience with your QC Mallards - just don’t stay too long unless you intend to lace them up!”


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July 31, 2009

Dolphins’ (organizational) depth chart

The Dolphins are beefing up the business side of the organization under new CEO Mike Dee. The team has hired two new executives, promoted some current ones and altered a few job descriptions.

The team, which announced the changes Thursday, called the moves “the first step in the eventual integration of the team and Land Shark Stadium businesses.”

Dolphins President and Chief Operating Officer Bryan Wiedmeier moves to the newly created position of senior vice president of NFL affairs & special projects. The team release says “Wiedmeier will work closely with Dee on NFL matters and a variety of special assignments.” Not entirely sure what that means at this point, other than it likely includes working more extensively on preparations for next year’s Super Bowl and Pro Bowl being held at Lank Shark Stadium, which will be known as Dolphin Stadium for the games.

Stadium President Bruce Schulze is to focus on the stadium’s operation and fan experience and Senior Director of Community Relations & Government Affairs Eric Knowles is to expand the team's government relations outreach, the team release said.

Dee, who previously worked at the Boston Red Sox and San Diego Padres, also hired two former colleagues: Adam Grossman, vice president of marketing at the Boston Red Sox, was named Dolphins’ senior vice president of public affairs, and Mark Tilson, who worked for the Padres and most recently as the Kansas City Royals’ vice president of sales & marketing, becomes Dolphins senior vice president of sales & ticket operations.

Other changes: Ilona Wolpin becomes senior director of community relations up from community relations manager; Matt Thomas adds vice president to his General Counsel and Football Administration title; Tery Howard, who oversees the stadium and team’s technology efforts, becomes senior vice president/Chief Technology Officer; and Danielle Sergeant was promoted to director of client services.

"We have made a commitment to build a tier one organization that will be equipped to execute the great vision and high expectations that Steve Ross has set for this franchise," Dee said in a statement. “We believe that these moves were essential to make at this time in order to begin the process of positioning the franchise for future growth and to maximum efficiency."

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July 7, 2009

Panthers reduce season ticket prices on thousands of BankAtlantic Center seats

After studying the issue and surveying fans, the Panthers are reducing season ticket prices on thousands of seats for the 2009-10 season and offering tickets in the upper bowl for as low as $7 a game and in the lower bowl for $35 a game.

The team had promised to freeze season ticket prices, but is instead reducing prices in 11 of 14 seating categories across BankAtlantic Center, marking what Panthers President Michael Yormark calls the “most aggressive price reduction we’ve had in the history of this franchise.”

Price reductions for full season ticket plans range from $2 to $17 a game. Among the reductions: Terrace level seats are dropping from $9 to $7 a game; Goal Zone from $17 to $12; Lexus Club from $60 to $55; Lower Bowl Sidelines from $77 to $65; and Premium Plaza Middle from $82 to $72. Half-season and mini-plan prices are also being reduced.

“The goal is to get fans to come to more games,” Yormark said. “We think we’ll also be able to attract the casual fan.”

The team sold close to 9,000 season tickets last season, Yormark said, meaning there’s still plenty of inventory. He says he wants fans who attend a couple of games a season to come to five or six; those that came to a half dozen games to purchase a mini-plan, for example.

The cheapest seats in the lower bowl are the Lower Bowl End Zone, which are dropping from $50 a game to $35. The seats in the shoot once end in sections 105 to 114 Rows 18 to 28, are being redesigned and renamed the “Panthers Locker Room.” Sections of the seats will be named after individual players. In keeping with the team’s effort to provide fans more value with their tickets, fans who buy tickets in those sections automatically become members of that player’s fan club, receiving benefits such as merchandise, birthday cards from the player, pre- or post-game autograph sessions and a learn-to-skate clinic.

“It’s a way to get fans a little closer to the product,” Yormark said.

The team has also renamed the first row and Panther Club rows 2-4, the Premier Lounge and is making it a new all-inclusive club with dining and lounge location. The first row stays at $207 a game, but the Panther Club drops from $132 a game to $115.

Fans who have already purchased season tickets have been informed of the reductions and will receive either refunds or other benefits such as BankAtlantic Center bucks good for concessions, Yormark said.

As part of their plan to market the price reductions, the Panthers have enlisted the help of NFL super agent Drew Rosenhaus. Rosenhaus is appearing in TV, print, and radio ads to promote the team. The ads break today:

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July 6, 2009

Marlins offering unemployed fans chance to sell tickets

The Marlins have been giving away mortgage or rent payments or $2,500 each at Saturday games and offering free tickets to unemployed South Floridians on Mondays this season.

Continuing its "Economic Relief " programs, the team is offering out-of-work fans a chance to make money by selling ticket plans. Qualified registrants, who are at least 18 and will be paired with sales executives, can earn commissions of up to 10 percent and bonuses.

Register for the Marlins Community Sales Force through July 19 at marlins.com or at Land Shark Stadium. The program runs July 20 to Feb. 15, 2010. The team will consider hiring successful sellers full-time.

The Marlins are just a game out of first place in the NL East, but selling tickets to the team has never been easy. The team, which is averaging 18,117 tickets sold per game, currently ranks last in attendance among baseball’s 30 teams.

Given the state of the economy, is it more difficult to find a job or sell a Marlins season ticket plan?

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June 9, 2009

Get drafted by the Dolphins

Well, sort of. The Dolphins have put together a creative interactive marketing campaign for which the tagline is: “This offseason, the Dolphns’ most important signing … is you.”

OK, so it’s a little cute, but it’s done well and even includes snippets of interviews with players and Coach Tony Sparano talking about … well, you. It’s not really you, but the team has done a nice job embedding your name into the online video. You’re recruited on the news, on the Land Shark Stadium scoreboard, on fans’ signs. You even get your own jersey hanging in the team locker room – next to Chad Pennington. And you can share the video with your friends.

“We wanted fans to be able to experience the game through this viral video, putting them in the forefront of it all,” Dolphins Enterprises spokesman George Torres said. “They are the main performer at the stadium, what it feels like to come through the orange carpet, into the locker room, to hear the rest of the fans cheer for them.”

Even Dolphins owner Stephen M. Ross sits across from you and hands you a contract to sign. Then he invites you to tell the region’s fans. Kudos to Ross for embracing the idea. It’s in keeping with his plans to boost the fan experience.

Fans and ticket buyers have been receiving emails from the team with the video message. Access the video at at the team’s Web site or at mydolphinslive.com. (You have to wait a few seconds for the video to load.)

The idea is to encourage fans to buy season tickets. Torres said the feedback has been good and ticket sales are ahead of schedule.

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June 1, 2009

How is Dolphins’ ticket plan like a Chinese menu?

The Dolphins will put a “limited number” of four-game season ticket packages on sale at 10 a.m. Tuesday for “a limited time.” But while the deal is more economical than paying individual ticket prices and includes some season ticket holder benefits, such as playoff ticket purchase priority (based on availability), it might not be enough to convince some fans it’s worth the price.

Set up like a Chinese menu (one from Column A, two from Column B), this plan has “Aqua” games and “Orange” games. But you only get to choose one Aqua game, which includes the more desirable opponents: the home opener Monday Night contest against the Indianapolis Colts; New York Jets; New England Patriots; and Pittsburgh Steelers.

To fill out the rest of your plate, er, plan, you’ve got to pick THREE from among: Buffalo Bills, New Orleans Saints, Tampa Bay Buccaneers, and Houston Texans.

The plan costs $75 per ticket, per game in Land Shark Stadium’s upper level and $87 per ticket per game in the stadium’s lower level. New team CEO Mike Dee is pitching it as an “affordable alternative” that provides “the flexibility for fans to customize their 2009 Dolphins experience prior to individual game tickets going on sale.”

To purchase the tickets, call 1-888-FINS-TIX or visit miamidolphins.com.

Also, I'm on Twitter now -- follow me: @sarahtalalay

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May 26, 2009

Marlins video contest: poking fun at opponents

While they play up opponents in order to boost ticket sales, the Marlins also try to have some fun at their opponents’ expense. For example, they’ve run ad campaigns that include putting salt in a Mets fan’s coffee cup or a fish in a Phillies fan's car.

And last season, the team launched its “Reason” in-game video series. It’s a series of video vignettes showing Marlins fans’ reasons for owning rival teams’ jerseys. Reason No. 21 to own a Mets jersey?: Doormat. Reason No. 77 for a Mets jersey?: Tissues. See video examples here.

Sean Flynn, Marlins vice president of marketing, says the feature has become so popular that fans have been submitting ideas. So the team has launched a “What’s Your Reason” video contest. Fans have until July 2 to submit their own video of up to 40 seconds, showing off their reason for owning a rival jersey and including a ticket sales pitch. The public will also get a chance to help choose the winning video when they are posted for an online vote July 13-28.

“We’re taking the in-game experience and giving folks an opportunity to participate,” Flynn said.

The grand prize winner, which will be announced Aug. 1, gets a package that includes a night at a Marlins game in a suite for up to 10 people and a Marlins jersey, natch, for the video creator.

Videos can be submitted online at marlins.com or by mail to “What’s Your Reason” Video Contest, Florida Marlins, 2267 Dan Marino Blvd., Miami, FL 33056. Find full contest rules here.

Flynn likens the idea to sports fans poking fun at each other at a bar.

“It’s all done with pride of the Marlins,” Flynn said. “It really stems from us trying to build up that loyalty and that association with South Florida’s home team.”

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May 22, 2009

Marlins give away tickets to promote seatbelt use

MAR_click1.jpgLaw enforcement officials gave tickets to students at North Miami Beach Senior High on Friday. But they were tickets – well, vouchers for tickets – to future Marlins games.

As part of the Marlins’ “Click It or Ticket” Days this weekend, representatives of the Florida Department of Transportation, North Miami Beach and Miami-Dade Schools police along with Billy the Marlin and the Marlins Mermaids rewarded students leaving campus with their seatbelts fastened with ticket vouchers. (See photos by the Marlins’ Robert Vigon).

On Saturday, Mr. Marlin Jeff Conine, crash test dummies Vince and Larry, FDOT and local law enforcement officials will be at Land Shark Stadium for the Marlins-Tampa Bay Rays game to continue promoting seatbelt safety. FDOT officials will hand out promotional items. Conine and Vince and Larry will meet with fans at the Gate H Strikezone before the 7:10 p.m. game.

MAR_click2.jpgThe Click It or Ticket program promotes seatbelt safety. A new state law takes effect June 30 that allows law enforcement officers to stop and cite motorists who don’t buckle up as a primary offense. Currently, motorists can only be cited for not wearing their seatbelts if they are stopped for a different offense.

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May 6, 2009

Dolphins’ season ticket holders can get their seats for 2010 Pro Bowl

NFL, South Florida Super Bowl XLIV Host Committee and Dolphin Stadium officials officially unveiled the logos for next year’s Super Bowl and Pro Bowl on Wednesday.

They also announced the “Your Seat, Your Price” program that allows Dolphins season ticket holders to lock in the same seats they have during the season for the 2010 Pro Bowl at the same regular season price. Those tickets are to go on sale in July. Regular Pro Bowl subscribers (yes, apparently there are people who buy tickets to the Pro Bowl in Hawaii every year) also get priority. After that, the general public can buy tickets, starting in October, but anyone seeking tickets should register their interest now at miamidolphins.com/2010ProBowl.

Tickets for the general public are only expected to be slightly more than the Dolphins regular season price with most seats selling for less than $100, NFL Senior Vice President of Special Events Frank Supovitz said. The idea, he said, is to try to attract as many fans as possible, who might otherwise be shut out from the Super Bowl.

“There will be some people who will be lucky enough to score tickets to both, but by and large, it will be two different audiences,” said Supovitz, who was sporting a Super Bowl XLI tie honoring the last Super Bowl in South Florida in 2007. “The Super Bowl is a higher priced ticket, the Pro Bowl really is meant to be open to everyone, the whole idea was to bring more fans to the Pro Bowl and more fans to the stadium than we’ve ever been able to do.”

Next year, the Pro Bowl is being held Jan. 31 at Dolphin Stadium – marking the first time it’s being held outside of Hawaii since 1979 – a week before the Super Bowl, which we be played at the Miami Gardens venue on Feb. 7. The game will move back to Hawaii in 2011 and 2012. The game is expected to have a regular presence in Hawaii, but also could move to other cities in the continental United States, Supovitz said.

Pairing the two games together and holding the Pro Bowl before the Super Bowl, Supovitz said, will provide the community with a longer period of football and festivities.

“Our hope is to capture the fervor and the passion of the football fan, while it’s still at its height,” Supovitz said.

He said the Super Bowl attracts as many as 150,000 visitors who pump $350 million to $500 million into the host community’s economy. He said he does not know the economic impact of the Pro Bowl, but it is expected to draw more local fans.

Other changes planned for next year’s events include an area called “NFL Plaza,” which will replace the NFL Experience theme park area just next year. The Plaza will be open on Pro Bowl Sunday and will serve as a gathering area for activities, merchandise sales and stadium tours. Supovitz said with the Super Bowl last in South Florida in 2007, the league wanted to provide different types of activities. Next year will be South Florida’s record-breaking 10th time hosting the Super Bowl.

The NFL Flag National Championship will be moved to January and South Florida – from November at DisneyWorld -- during the festivities with the winners among the 9- to 14-year-old players being honored on the field during the Pro Bowl. The region will also host Super Bowl Saturday Night – an event started in Arizona two years ago. The free night of football, fireworks and music is expected to attract tens of thousands of fans. The location has not yet been announced.

South Florida is competing against New Orleans and Arizona to host the 2013 Super Bowl. NFL owners will make a decision later this month.

But don’t expect a Super Bowl in London anytime soon, despite a number of reports. Supovitz said conversations have taken place with London officials about the bidding process, but nothing more.

“That’s where discussions began and ended,” he said. “We’ve had discussions with them. Nobody’s set any timetable. Nobody’s set any objectives to bring a game there anytime in a specific year. There’s been a lot reported there has been. None of those conversations have happened.”

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May 5, 2009

Panthers Playoff Promise nets ticket buyers

They didn’t make the playoffs, but the Panthers did sell nearly 1,400 Playoff Promise tickets, the team said.

A total of 1,377 tickets were sold under the marketing campaign that promised fans the team would make the playoffs – for the first time since 2000 – or buyers would get tickets to four games free next season. That means 1,377 tickets can be redeemed for games during the Panthers’ 2009-10 season.

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May 1, 2009

Buy a jersey, get free Marlins tickets

As part of Major League Baseball Commissioner Bud Selig’s “Fan Initiative” aimed at providing ticket discounts and special offers, teams will give fans two free tickets to an upcoming game this season with the purchase of a replica jersey.

The Marlins launch the program starting at Monday’s game against the Cincinnati Reds at Dolphin Stadium. Majestic Athletic replica jerseys cost $99.99. With the purchase at the stadium or the Marlins En Miami store, fans will receive two tickets in the stadium’s Bullpen Box seats.

For more details on about Marlins and other teams’ special offers, check out the MLB’s Fan Value Corner.

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April 30, 2009

Update on Teebows, Mannywood, & John Henry’s romance

Sharing a few bits of tid:


+ On behalf of UF, the Collegiate Licensing Co., sent a cease and desist letter to Teebows.com, which is selling underwear bearing the letter ‘T’ and a bow, in honor of the school’s Heisman Trophy-winning quarterback Tim Tebow. The school’s logo and Tebow’s image have been removed, but the site is still selling three different styles of panties for $6 apiece.

+ The Los Angeles Dodgers debut “Mannywood” starting with today’s homestand at Dodger Stadium against the San Diego Padres. It’s two sections of seats closest to the Dodgers left fielder Manny Ramirez in which fans can buy two field box seats and get two free limited edition Mannywood T-shirts for just $99 in honor of the enigmatic player’s No. 99. On May 5, for Cinco de Mayo, the shirt will say “Yo estuve en Mannywood,” meaning “I was in Mannywood.”

+ And those interested in a rather intimate – in a TMI sort of way – portrait of former Marlins and current Boston Red Sox owner John Henry’s courtship of second wife-to-be Linda Pizzuti can check out Boston Magazine’s lengthy and revealing piece in the May edition. With photos. The wedding is planned in June.


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April 22, 2009

Win Heat playoff tickets; vote for D Wade

Got time to sit around? The Heat is reprising one of its popular promotions to win playoff tickets: "48 Hours of Intense Heat."

Fans interested in winning free playoff tickets and a shot at free 2009-10 lower level season tickets are invited to sit for 48 hours (yes, there will be restroom breaks and food) in front of AmericanAirlines Arena starting at 5 p.m. Thursday through 5 p.m. Saturday, just in time for the 6:30 p.m. start of Game 3 of the Heat-Atlanta Hawks first round playoffs series.

Fans who sit for at least the first four hours will win a pair of tickets to Game 4 on Monday. Those who make it through all 48 hours will win a pair of tickets to each of the Heat’s 2009 home playoff games. If more than one fan makes it through the full endurance test, the team will hold a trivia contest to determine the grand prize winner of the season tickets that also come with free concessions and parking. Other prizes will be awarded throughout the 48 hours of the contest.

The contest is limited to the first 200 fans, who are at least 18 with identification and proof of residency. Registration starts at 3 p.m. Thursday. The team will provide hot dogs and soft drinks, water, umbrellas and entertainment by the four-time NBA Dance Team contest-winning Heat Dancers, the Xtreme Team and Burnie the Heat mascot.

For more information, visit heat.com.

The last time the Heat held this contest was prior to the playoffs in 2000. A total of 172 fans entered the competition with 91 making it through the full two days. The grand prize was awarded to the winner of a trivia contest. This time, the Heat is encouraging participants to chart their progress on their Facebook and MySpace pages and via Twitter.

More MV3

Meanwhile, Goodyear Blimps are encouraging fans to vote for their favorite candidate for NBA MVP from among Heat guard Dwyane Wade, Cleveland Cavaliers forward LeBron James and Los Angeles Lakers guard Kobe Bryant. The blimps, which are providing aerial coverage for ESPN and TNT NBA telecasts flew over Quicken Loans Arena in Cleveland and Staples Center in Los Angeles yesterday to gather votes by displaying the toll free number – 1-800-773-9614 – where fans can register their votes: 3 for Wade; 23 for James and 24 for Bryant.

Goodyear happens to have blimps in the area of each MVP candidate’s team. The Spirit of Innovation, based in Pompano Beach, is to fly over AmericanAirlines Arena from 6-10 p.m. Saturday.

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April 17, 2009

Tickets for Homestead-Miami Speedway's six championships (IRL and NASCAR) on sale Monday

Tickets go on sale Monday for the six auto racing series championships Homestead-Miami Speedway will host this fall.

Tickets for adults start at $30 for the SpeedJam Championships (IndyCar, Indy Lights and Grand-Am Rolex Sports Car championships) that will be held Oct. 9-10; and $55 for the Ford Championship Weekend (NASCAR Sprint Cup, Nationwide and Camping World Truck series championships) Nov. 20-22.

But this year, the speedway is offering discounts and promotions, including a season ticket package to both weekends starting at $130, which represents a $55 savings off face value; and kids 12 and under will be admitted free to the SpeedJam weekend, with 13 to 16 year olds admitted for $15. At Ford Championship Weekend, kids 12 and under will be admitted free to the truck series finale and for $15 to the Nationwide finale.

The speedway is billing the fall as “Six Races, Six Championships, in Six Weeks” and hopes fans will want to attend both race weekends.

“We’re hoping that because now we’ve got all the championships, we’re hoping to grow that segment,” speedway President Curtis Gray said. “We’ve got a fan base that loves to go to big time championship events. The NASCAR fan that goes to an IndyCar race, can’t believe how exciting it is. The same thing for the IndyCar fan going to a NASCAR race. The difference is it’s the championship race.”

You can buy tickets in advance at two presale events this weekend:

During a NASCAR Sprint Cup race at Phoenix watching event at 7 p.m. Saturday at Bokamper's Sports Bar, 1280 N. Pine Island Rd., Plantation; or at an IndyCar Grand Prix at Long Beach watching event at 2:30 p.m. at Buffalo Wild Wings, 20505 S. Dixie Highway in Cutler Bay.

Fans purchasing tickets on Monday will be entered to win an Official Indy Experience Two-Seater Ride at the track on May 17. For more information and to purchase tickets, call 866-409-RACE or visit www.homesteadmiamispeedway.com.


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March 18, 2009

More Panthers tickets at deep discounts

They may have just lost four games in a row, but the Panthers are still in the playoff hunt. And there are still ticket deals to be had at BankAtlantic Center.

Online travel deal Web site, Travelzoo, has more deals – including some for more than half off – for tickets ranging from $10 to $50.

The site is advertising tickets for the next four home games at prices such as $11.25 for Terrace Level seats that are regularly $23.50 up to $51.25 for premium upper level and club seats that regularly run $68.50 and $98.50. The deals are available for the following games: Thursday against the Toronto Maple Leafs; Saturday against the Columbus Blue Jackets; Monday against the Carolina Hurricanes and March 31 against the Ottawa Senators.

Check out the deals here. Travelzoo also reminds Panthers fans that the “2 for Tuesday” deal, which includes two tickets and a voucher to buy two hot dogs for the price of one, is available for the March 31 game. The package costs $30 for upper level goal zone seats.


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February 24, 2009

Several ways to save on tickets to upcoming Panthers games

The Panthers may be the hottest team in South Florida, but good seats are still available to most games at BankAtlantic Center. And a number of them are available at a significant discount.

Online travel deal Web site, Travelzoo, has individual game tickets available at group rate prices – that’s as much as a 45 percent discount -- for five upcoming games. Discount tickets are available in four seating categories, including Upper Level Goal Zone seats for $20 (regularly $30) and Club Level seats for $50 (regularly $92).

Ticket are available to the following games: March 7 against the St. Louis Blues; March 14 against the Tampa Bay Lightning; March 17 against the Washington Capitals; March 19 against the Toronto Maple Leafs and March 21 against the Columbus Blue Jackets.

Meanwhile, limited lower bowl seats are available for all remaining weekday Panthers games for $49 – a $23 savings off the individual ticket price – thanks to team sponsor Saveology.com. The online comparison shopping Web site is covering the additional cost to provide the “Save Seats” to Panthers games.

The Panthers also still offer their Total Ticket package, starting at $17 in the upper bowl, which includes the ticket, $5 gas card and combo meal (personal pizza, chicken sandwich or turkey wrap; cookie or pretzel; and soda or bottle of water). The plan is available in most seating categories.

For more information, call 954-835-PUCK or visit the team’s Web site.


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February 5, 2009

Panthers, Nets create "Snowbird Ticket Exchange"

Twin brothers and sports team execs Michael Yormark (Panthers) and Brett Yormark (New Jersey Nets) often try to take credit for each other’s creative marketing ideas. This time, the pair is trying to offer each other’s fans a break.

Introducing the first-ever “Snowbird Ticket Exchange” program: Panthers season-ticket holders who happen to be in the New York/New Jersey area can cash in unused Panthers tickets for a seat at a Nets game. Nets season-ticket holders in South Florida can do the same to get with unused Nets tickets for a Panthers game.

You just need to prove you’re a season-ticket holder and provide five days’ notice.

“This innovative program represents yet another way for us to add value to being a Florida Panthers season-ticket holder,” Panthers President Michael Yormark said in a statement. “As I am sure many of our fans regularly visit the New York metropolitan area for business or pleasure, they will have an opportunity to add a Nets basketball game to their itinerary.”

Of course, Nets fans might be getting more value at BankAtlantic Center than Panthers fans at the IZOD Center — the Panthers are in the playoff hunt at 24-18; the Nets are lagging at 23-27.

The brothers, however, are also known for their creative sponsorship deals. Maybe they should get JetBlue to sponsor this promotion.

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February 2, 2009

Marlins: ticket sales for the season; WBC, stadium etc…

The Marlins are expecting season ticket sales to be in the range of last year’s 5,000, team president David Samson said Monday.

“Our renewal rate is better than last year,” Samson said. “Our new sales are slightly below what I would have hoped. I would expect we’ll end up where we were last year, and I was hoping for an increase. It’s not over yet.”

Individual tickets go on sale during the team’s FanFest at Dolphin Stadium, from noon to 6 p.m. Saturday. Fans can purchase season ticket packages there as well. The Marlins plan to release additional ticket packages prior to the start of the season.

Samson called sales of tickets to the second round of the World Baseball Classic – March 14-18 – “good,” but he expects those to improve once fans know which teams will be competing.

“We are hoping they will continue to pick up as the first week of the classic happens and we make sure and confirm the teams we anticipate coming will come, which will be Venezuela, the Dominican, Puerto Rico and the U.S.,” Samson said. “It’s going to be something people don’t realize how cool it is until they see it. The environment of these games of is very special, the national pride these countries feel.”

Samson said he expects attendance to be at least 20,000 for each of the six games. And, he said, the Marlins would like to host the WBC Finals in 2013 – in a new ballpark.

As for the new ballpark, Samson says he’s spending most of the next 10 days meeting with Miami City and Miami-Dade County commissioners and answering questions about the ballpark agreements the commissions are scheduled to consider at separate meetings on Feb. 13. If the commissions approve the agreements, any of the parties can pull out of the deal until June 30. But Samson isn’t expecting that to happen – he says with approval ground can be broken between June 15 and July 15. Read more about the Marlins' payroll philosophy in a new ballpark at our Marlins blog.

The city commission meets at 9 a.m., followed by the county commission at 1 p.m.

As he typically does, Samson refused to say what will happen if the commissions reject the agreements for the $515 million ballpark at the site of the former Orange Bowl.

“That I’m not going to address until the day after at the earliest,” he said.

A ballpark is expected to open in 2012. Samson said new Dolphins and stadium owner Stephen Ross knows the team wants to extend its lease at Dolphin Stadium through the 2011 season. Samson said he’s also spoken with UM President Donna Shalala about the need to remain in the stadium the team shares with the Dolphins and Hurricanes.

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January 30, 2009

UM aims to boost attendance at women’s – and men’s – basketball games

Just in time for Super Bowl XLIII, the University of Miami is offering women’s basketball fans a chance to win a 42-inch plasma television, complete with mounting hardware and installation.

Two TVs will be awarded at halftime of the UM women’s basketball game against Wake Forest at 2 p.m. Sunday at BankUnited Center. All fans will have a chance to fill out an entry form when they arrive at the arena.

Meanwhile, WQAM (560-AM) is offering a “Lucky Charms promotion” that includes the best 100 remaining seats at BankUnited Center for Wednesday’s men’s game against Wake Forest for $56 instead of the usual $75. The promotion gets better if the ‘Canes beat the Demon Deacons. If that happens, you’ll receive a free ticket to the Canes game against Boston College on Feb. 21. Then, if the ‘Canes beat Boston College, that scores you a free ticket to the team’s final home game against NC State on March 7. And there’s more: if the Canes win their final four home games, you’ll get a free season ticket next year. For more information, call 1-800-GO-CANES and mention the “Lucky Charms promotion” or email: canestix@miami.edu.

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January 29, 2009

Doral golf event teams up with charities

The World Golf Championships-CA Championship officially kicked off its Tickets Fore Charity program today.

The program is already under way. The golf tournament, scheduled at Doral Golf Resort & Spa March 9-15, is offering charities a chance to sell reduced price weekly and daily grounds passes and weekly clubhouse passes as a way to benefit their charities. The proceeds from the sales will be split with 75 percent going to the charity and 25 percent to The First Tee, the World Golf Foundation’s charity aimed at providing golf facilities and education for young people.

So, the program helps in two ways: discounted tickets and dollars for charity, both of which are welcome during the recession.

“In these tough economic times, the CA Championship is more committed than ever to assisting local organizations with their fundraising efforts,” WGC CA Championship Executive Director Eddie Carbone said in a statement. “We’d like to invite charities throughout South Florida to join us in enhancing and enriching our local communities by participating in Tickets Fore Charity.”

Already several charities are selling discounted tickets, including Take Stock in Children of Broward, Kids in Distress, American Children’s Orchestra for Peace, and the Florida State Golf Association. There is no limit on the number of charities that can join.

The CA Championship is the first PGA Tour event to feature the program that was first started on the Nationwide Tour at the Albertsons Boise Open in 2001. Expect to see more PGA Tour events adopt the program this year.

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January 23, 2009

Panthers freeze prices for existing season ticket holders

The Panthers are freezing prices for the 2009-10 season and offering more flexible payment options for existing season-ticket holders.

The team is sending out renewal packages to its roughly 9,500 season-seat holders. Fans who renew by Feb. 21 get extra benefits, including more vouchers good for concessions and the chance to attend renewal parties hosted by five players each. Those who renew by Feb. 5 can attend all four parties at BankAtlantic Center.

Fans can pay in full, in five monthly installments or in 12 monthly payments — a first for the team. The team is also offering four benefits packages to choose from, which include invitations to a cocktail reception with players, a kids' trading pin and holiday skating party, or entry into drawings for special items or experiences.

Team officials have not decided whether prices for new season-ticket holders or individual tickets will rise.

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January 14, 2009

UM continues player and coach promotional calls

This time it was a call from Hurricanes guard Jack McClinton.

McClinton called my cell phone yesterday with a message about the men’s basketball team’s upcoming ACC games, including tonight’s against the University of Maryland at BankUnited Center.

Of course, it wasn’t really McClinton – just one of those automated calls players and Coach Frank Haith make to season ticket holders to remind them to attend games and to individual ticket buyers to urge them to buy tickets to particular games the school is promoting.

UM places the calls periodically and has been using them for all their sports. (In the spirit of full disclosure, I share basketball season tickets and just happen to be attending tonight’s game. I got messages from voice of the Hurricanes Joe Zagacki last year.)

These calls tend to get my attention. What about you?

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January 9, 2009

Disrespect or great deal for the Marlins?

Individual tickets go on sale for Baltimore Orioles spring training games at 10 a.m. Saturday at Fort Lauderdale Stadium for what could be the team’s last spring in South Florida.

The team has been processing season ticket renewals. In addition to 19-game packages, the team has also been offering three four-game mini-plans. Just like last year, season ticket plans are the only way to secure box and reserved grandstand seats to games against the Boston Red Sox -- on March 2 and 14. General admission tickets to the Red Sox games will go on sale Saturday, if there are any available.

The March 2 Red Sox game is packaged with the Feb. 25 game against the New York Mets, Feb. 26 game against the St. Louis Cardinals and March 6 game against the Washington Nationals. It costs $84 for box seats and $60 for reserved grandstand.

You can pay the same amount for a package including the March 14 Red Sox game with the March 11 game against the Minnesota Twins; March 20 against the Mets and March 31 against the Cardinals.

But if you want to see the Marlins – you can get four Marlins games for the price of three in the Marlins pack. That’s right $60 for box seats and $42 for reserved grandstand for games against the Marlins on Feb. 28, March 5 and 26 and April 1.

Although it has a year-to-year lease in Fort Lauderdale, the team has been exploring its options for other spring training homes, including in Fort Myers, Sarasota and Vero Beach. That’s because the Federal Aviation Administration said last year that the team can only stay in an upgraded complex at Fort Lauderdale Stadium, if it pays $1.3 million annually to help maintain Fort Lauderdale Executive Airport next door.

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Panthers celebrate kids

Continuing their commitment to families, the Panthers are hosting Kids Day at Saturday afternoon’s game against the Atlanta Thrashers at BankAtlantic Center.

Tickets for children 12 and younger are $10 and there will be a variety of giveaways, including movie passes and BankAtlantic No. 7 piggy banks, and concession specials, including a $15 buffet at the Chairman’s Club. Kids will also serve in a number of roles around the arena during the 1 p.m. game – singing the national anthem, accompanying Panthers players onto the ice, interviewing players on the scoreboard, performing as ice dancers, sitting in the broadcast booth and reporting from the press box. For more info, visit the team's Web site.

Title sponsor for Kids Day? Boca Raton’s Dr. Larry Kawa, the Panthers official orthodontist. Don’t steer him toward the IT’SUGAR section on the arena concourse where the candy store chain sells sweets by the pound.

Kids Day is just another way the team is reaching out to families. In addition to IT’SUGAR, the team started a Kids Korner last season with kid activities and kid-friendly concession stands, and a pin trading program – in which fans can buy and trade hockey-themed pins – was launched last month.

“We pride ourselves on being one of the most family-friendly franchises in professional sports and Kids Day is just another example of how we continue to make Florida Panthers hockey fun for the whole family,” Panthers President Michael Yormark said in a statement.

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January 3, 2009

Dolphins go green

Dolphin Stadium has joined the “green movement” – with the help of Waste Management, which added automated recycling machines at the stadium and gave out tips for preserving the environment at the Dolphins' last home game of the season.

Now, StubHub is using the Dolphins’ first playoff game in seven years to help plant trees in the country’s national forests. For every ticket Dolphins-Baltimore Ravens ticket re-sold on StubHub.com (tickets are still available for the 1 p.m. Sunday game from $82 to $2,000), the online ticket marketplace will plant a tree in the National Forests of Florida. The company’s “Tickets for Trees” program will also plant one tree for every dollar donated to the National Forest Foundation in the name of the Dolphins.

The National Forests of Florida include nearly 1.2 million acres in the Apalachicola, Ocala and Osceola national forests. StubHub is donating trees in honor of each of the teams hosting playoff games through the postseason and to the Ocala National Forest for Super Bowl XLIII, which is being played in Tampa.

StubHub expects to plant tens of thousands of trees – the type will be determined by the National Forest Foundation, spokeswoman Joellen Ferrer said. She said several thousand will be planted in honor of the Dolphins based on tickets sold and donations made. The company will not release specific figures until after the Super Bowl, she said.

“We are excited to involve our fans in this campaign to help restore the country’s National Forests,” Ferrer said. “Assuming all goes well, we plan to expand this program and continue StubHub Tickets for Trees based around other events.”

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January 1, 2009

South Florida’s big football week

While Orange Bowl Committee members are pulling double duty, serving as ambassadors for tonight’s 75th annual FedEx Orange Bowl and next Thursday’s BCS National Championship Game, some people – and places -- are doing triple duty.

The Dolphin Stadium grounds crew, for example, is preparing for three big games – now that the Dolphins have made the playoffs for the first time since the 2001 season – two bowl games with an NFL playoff game in the middle. That hasn't happened since the BCS added a fifth game to the rotation three years ago.

As soon as tonight’s game between Cincinnati and Virginia Tech is completed, workers will begin cutting out the logos at the center of the field and the endzones for new pieces of sod that will then be painted with Dolphins and NFL playoffs logos in advance of Sunday’s 1 p.m. Dolphins-Baltimore Ravens game. After Sunday’s game, the same process – which takes up to 12 hours – will occur again in advance of the BCS game featuring Florida and Oklahoma.

Stadium President Bruce Schulze calls hosting the three games “pleasant challenges.” After all, the stadium had some practice this fall hosting the UM Hurricanes for their first season since moving from the Orange Bowl.

“We got so good at doing it during the Dolphins and UM seasons,” Schulze said.

Meanwhile, the Marriott Harbor Beach in Fort Lauderdale is the host hotel for the Orange Bowl and BCS games and it will also play host to the Ravens.

Tourism officials are hoping Ravens fans will join the visitors here this week for the bowl games.

“Baltimore has a great reputation for traveling with their teams,” Greater Fort Lauderdale Convention & Visitors Bureau President Nicki Grossman said.

The CVB has been promoting the region in Cincinnati, Virginia and Oklahoma, she said.

The three games have also provided an active secondary market for tickets. Tickets to the Orange Bowl are still listed for re-sale, although not for as little as $6 as some were selling for last month.

“There’s definitely a lot of activity down there,” said Scott Roback, vice president of business development for RazorGator, which serves as the official ticket exchange site for the OB and BCS games. But Roback said, the Dolphins game “is not the highest demand playoff ticket. That being said, there’s still a secondary market for tickets.”

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December 28, 2008

The Dolphins are going to the playoffs. Are you?

Tickets for the Dolphins’ first playoff game since the 2001 season go on sale at 9 a.m. Monday. Will you be buying them?

The last two times the Dolphins hosted first-round playoff games (in the 2001 season against next Sunday’s opponent, the Baltimore Ravens, and in the 2000 season against the Indianapolis Colts), the games didn’t sell out in time to lift the local television blackout. The match-ups sold out on game day, but those who didn’t purchase tickets had to listen to the radio broadcast or drive far enough outside the 75-mile radius around Dolphin Stadium to find the game on TV.

According to the NFL's blackout policy, games must sell out 72 hours in advance or they can't be aired on stations with signals that penetrate within 75 miles of the game. Federal copyright laws prohibit local sports bars with satellite dishes from showing the game.

Times are vastly different now. It’s been a long time since the Dolphins were in the playoffs and they’ve also made history by winning 11 games – and their division -- after winning just one game last season (against the Ravens, by the way).

Is the playoff drought and the team’s remarkable turnaround enough to convince you to buy tickets? Or is the economy just too tough to make the investment? Or are there other reasons you’re planning to skip this one?

Playoff ticket prices have been rolled back. They start at $46 for next Sunday's game. Tickets to the playoffs in the 2001 season started at $57.

The team must sell 62,133 general seats in the upper and lower decks (excluding suites and club seats) at 75,540-seat Dolphin Stadium to avoid a blackout. Back in 2001, season ticket holders bought nearly 58,000 tickets during the season. This year, the team hasn’t officially released the number of season tickets sold, but it is fewer than 50,000.

The Dolphins host the Ravens at 1 p.m. Sunday. Tickets go on sale at 9 a.m. Monday at Gate F at Dolphin Stadium, online at miamidolphins.com or through Ticketmaster at 800-745-3000.

Fans who attend the game will receive a rally towel. And just in case you were wondering, there’s already AFC East Championship gear available for sale at the Dolphins Pro Shop.

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December 12, 2008

The Heat offers a ticket deal for educators

The Heat is expecting a big crowd – possibly a full house – for tonight’s game against the Atlanta Hawks. The team’s won four games in a row and crowds tend to pick up during the holiday season.

But filling seats hasn’t been easy this season. That’s one reason the team launched the “Educator Appreciation Program” -- to help out South Florida school district employees and try to fill seats. School district employees in Broward, Palm Beach, Miami-Dade, Monroe and Collier counties can get one free ticket to select games this season (based on availability) and additional tickets – for friends, family and students -- at a discount.

The idea is to honor educators and fill seats. After all, the Heat expects school district employees, who take advantage of the offer, won’t want to attend alone. The program is in effect for these games:

Monday v. Milwaukee Bucks
Jan. 3 v. New Jersey Nets
Jan. 26 v. Atlanta Hawks
Feb. 2 v. LA Clippers
Feb. 8 v. Charlotte Bobcats
Feb. 18 v. Minnesota Timberwolves
March 14 v. Utah Jazz

Employees will need to provide proof they work at one of the participating school districts. To take advantage of the program, call 786-777-DUNK or visit the Verizon Wireless Ticket Office at AmericanAirlines Arena, Monday through Friday, 10 a.m. to 5 p.m.; and at noon on Saturdays, when there is a Heat game.

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November 26, 2008

Panthers want to turn Black Friday blue

As in Panthers blue. Or maybe that should be green. Not to be outdone by the day after Thanksgiving holiday shopping tradition known as “Black Friday,” the Panthers are introducing their own special shopping day:

From midnight on Thanksgiving to midnight Friday, the Panthers are holding a sale on individual game tickets to all remaining home games beginning with the Dec. 4 game against the Buffalo Sabres. Prices will be reduced 30 percent to 50 percent depending on seat location at BankAtlantic Center and the opponent. To purchase tickets, call 954-835-TEAM or visit the team’s Web site.

The team also wants to invite fans to shop at its arena store, Pantherland, which will be open from 10 a.m. to 1 p.m. Friday. Some items will be discounted as much as 60 percent; holiday ornaments and Santa hats will be half price. Fans can also watch the Panthers’ and New York Rangers’ morning skates at 10:30 a.m. and 11:30 a.m. respectively, in advance of Friday night's Panthers-Rangers game.

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November 9, 2008

Marketing the Heat

If you’re a Heat fan, you’ve no doubt seen or heard the new “Something2Prove” advertisements or glimpsed the billboards. They’re part of the team’s first “substantial” advertising spend since Shaquille O’Neal was traded to the Heat before the 2004 season.

Ad executives, fans and others I spoke with for today’s story about the campaign were impressed with the honesty of the message, that it didn’t hide from last year’s 15-67 debacle. Much of the marketing and advertising approach this year is to introduce fans to the team so they learn more about the players’ personalities.

The team has created a Something2Prove Web page with light videos of the players and a space for fans to share their love -- or even hate -- for the team.

But the question remains will all this effort lead to more ticket sales. Season ticket renewals dragged this offseason putting the team in the bottom third among the NBA’s 30 teams. The team is, however, in the top third in the league for new season ticket sales.

The team opened the 400 level at AmericanAirlines Arena for every game in the 2004-05 season – its first with O’Neal. The black curtains that covered the 400 level have not returned and they won’t this year either. You can buy season tickets in the 400 level for $10. New this year: individual game tickets for $10 in the 300 level and $5 tickets in the 400 level.

The team launched the advertising campaign because it has seats available in the lower bowl for the first time in years. You could see the pockets of empty seats – particularly in the lower bowl – for the first two home games of the 2008-09 season.

Empty seats are expected to be common this season. In fact, the crowd of 15,103 announced for the second home game this past Wednesday, was the team's smallest since the 2003-04 season when the curtains still covered the 400 level.

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November 3, 2008

Dolphins offer new mini-plan for the season's final home games

Buoyed by their impressive win over the Denver Broncos Sunday and their .500 record (4-4), the Dolphins are offering up a new mini-plan for the last four home games of the season.

A limited number of the “Final Four” mini-plan will go on sale to the general public on Tuesday. The plan includes seats on the 100 and 400 levels, starting at $188 for the remaining games at Dolphin Stadium: Seattle Seahawks (Nov. 9); Oakland Raiders (Nov. 16); New England Patriots (Nov. 23); and San Francisco 49ers (Dec. 14).

Purchasing the plans makes fans season ticket holders, meaning they can renew their seat location or upgrade to full season ticket status for 2009. To purchase tickets or for more information, call 1-888-346-7849 or visit miamidolphins.com.

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October 30, 2008

Heat responds to the economy with $5 tickets

Last season, the Heat sold $10 season tickets in the 400 level at AmericanAirlines Arena. This season, $10 will get you a 300 level seat and for $5 you can sit in the 400 level.

Responding to the difficult economy, the Heat is also offering a concession special at its 11 Monday night games: 16-ounce sodas and a box of popcorn for $1 each. The team is billing the promotion as “Monday Night Madness” and points out that for $7, you can get a game ticket in the 400 level, a soda and snack.

Other promotions this season include a "Guys Night Out," which features a game ticket, promotional size beer or soft drink, regular size hot dog and a half-time meet and greet with the Heat Dancers. Those specials are limited to certain nights.

“We’re all feeling the pinch and coping with the stress of living through tough economic times,” Eric Woolworth, Heat president of business operations, said in a statement. “We thought this was a great way to give all fans an opportunity to see a Heat game and grab a snack for less than the cost of going to the movies.”

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October 24, 2008

Test drive a Panthers game?

Never been to a Panthers game? Now’s your chance to go … for free.

The Panthers have launched a First Timer program, in which people who have never attended a Panthers game can sign up for a free pair of tickets to certain upcoming games with a Florida driver's license. (There is also a sign up option if you don’t have a license). Sign up at the Panthers Web site.

Team officials are convinced that once you attend a Panthers game, you’ll want to come back.

“We’re giving people an opportunity to test our product, to enjoy a night of hockey on us,” Panthers President Michael Yormark said. “Hopefully they have a wonderful experience, hopefully they’ll see the value of coming to a Florida Panthers game. It’s the greatest game live and if they walk away saying 'this is the greatest game live,' we think we’ve potentially hooked a new fan.”

But be prepared for a sales pitch. After all, this isn’t just about filling seats and selling hot dogs and beer. It’s also about capturing the data of potential season ticket buyers.

“Our sales people follow up with all the attendees within 24 hours,” Yormark said.

Sales representatives will ask if the first timers enjoyed the game, plan to come back and whether they want to invest in a six- or even a three-game pack that’s to be introduced in the coming weeks.

There are typically 500 tickets available per game – two per individual – but tonight’s game against the San Jose Sharks and Thursday’s against the Ottawa Senators are considered “family nights” so as many as five tickets per individual are available.

Already more than 1,000 people have signed up for a number of games this month and next and Yormark said the team saw spending per individual on concessions increase by $1.50 on Opening Night compared to the team’s 2007 opener.

“It’s about building our fan base one at a time. These people, for the most part, have never been to a Florida Panthers game before,” Yormark said. “It’s a great way to expose people, to collect data, get their feedback and hopefully turn them into fans.”

Have you taken advantage of this promotion? Do you plan to?

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September 18, 2008

The ‘Heat Experience’ in the office

heatofc.jpgThe Heat could be invading an office near you.

The Heat Experience, anyway. That means Burnie the Heat mascot; the Heat Dancers, members of the Xtreme Team; the 2006 NBA Championship Trophy; the team’s Fireball Express – the firetruck that contains baskets, water cannons and a stereo system; Heat flags; noisemakers; and air fresheners.

And of course, sales representatives with information about purchasing season tickets and mini-plans.

Dubbed “office takeovers,” the idea of the lunchtime invasion is to get fans and potential ticket buyers excited about the Heat’s upcoming season. After going 15-67 last year, the team is employing grass-roots approaches to marketing and ticket sales.

The “Heat Experience” has already stopped at offices on Brickell and Biscayne Boulevard in Miami and has plans to make more stops at the Suntrust Building, the Bank of America Tower and the Wachovia Tower in the coming weeks. Check out this photo from One Biscayne Tower earlier this month.

The Heat gang made its first stop in Broward today, showing up at New River Center, which just happens to be the home of the Sun Sentinel. The hip hop music was so loud it could be heard several floors above the lobby and Heat dancers signed autographs on posters of last year’s dance squad. Sales representatives handed out ticket brochures and implored office workers to take noisemakers, only if they planned to attend games.

“We’re trying to get people excited for the season. We know last season wasn’t the best, but Dwyane Wade is healthy,” said Chris Cordero, a Heat account manager. “Everybody is always excited. People want to come out and see the trophy. People don’t believe it’s real.”

Heat representatives said the efforts have been successful in securing sales leads on potential ticket buyers.

“The whole purpose of this is to bring the Heat Experience out of the arena,” said Joshua Goshin, Heat marketing event coordinator.

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August 26, 2008

NFL partners with Ticketmaster for ticket resales

The Dolphins already offer Ticketmaster’s TicketExchange service, which allows fans to post tickets they can’t use for sale on the team’s Web site. Now the NFL has partnered with Ticketmaster to offer the service league-wide across its 32 teams.

That means fans can go to NFL.com to post or find tickets for sale for any team or can continue going directly to their team’s Web site, if their team offers the service. So far, some 22 teams have individual agreements with TicketExchange, a Ticketmaster spokesman said.

The Heat and Panthers also use TicketExchange. Teams and leagues are supporting the service in the hope it will encourage more fans to buy season tickets if they know they have a secure method for recouping some of their costs.

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August 18, 2008

Selling tickets in this economy … and with these records

Even sports teams are recognizing fans don’t have the disposable income they once had to spend on tickets to ballgames. In today’s story, I explored some of the creative ticket packages, discounts, and bundling of food and gas cards with tickets that our local teams and Homestead-Miami Speedway are offering this summer.

I’m wondering, are these options enticing to you? Have you given up season tickets to any of our teams because you can no longer afford them or can’t deal with the losing or both? Are you taking advantage of any of these promotions? Let me know.

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August 11, 2008

Everything Favre

Brett Favre’s jersey is so popular it occupies the top two spots in the list of the NFL’s top-selling jerseys at NFLShop.com. That’s right: his brand new New York Jets jersey ranks No. 1 among jerseys sold between April 1 and today and his Green Bay Packers jersey ranks No. 2.

The NFL’s online store sold 6,500 Favre jerseys on Thursday – that’s a one-day record for a single player’s jersey. Between Thursday and Sunday, the total number of Favre Jets jerseys sold reached 12,000 – another record for a four-day period, according to the NFL. Check out the variety of Favre items for sale.

Meanwhile, Madden NFL 09 will be released Tuesday with Favre in his Packers jersey on the cover. The photo was planned even as Favre was “in retirement” as a way to celebrate the 20th anniversary of the popular Madden game.

“We wanted to pick someone to show what Madden was about,” said Katherine Coulthart, EA Sports senior publicist. “For us, it was a no brainer."

But since it’s a unique situation, EA is also providing a unique opportunity for Madden NFL 09 buyers to print out a free cover of Favre in his Jets uniform that can be inserted into the game’s case. No predictions on how many of the new games will be sold, but the Madden game has sold 70 million copies in its 20 years.

Donruss also announced last week that it is rushing a Favre trading card – in which he’s holding his No. 4 Jets jersey -- into its Playoff Absolute Memorabilia packages scheduled to be in retail stores the first week of September. f_08fbPA_Favre2.jpg

And the Dolphins, who host the New York Jets at Dolphin Stadium on Sept. 7, are expecting a sellout. It’s the home opener and the Jets, but the prospect of seeing Favre - and former Jets quarterback Chad Pennington face his old team - might have helped drive individual ticket sales up about 20 percent from last year, when they went on sale Saturday.

Interested in the top 25 selling jerseys at NFLShop.com between April 1 and today? Here’s the list:


1 Brett Favre, New York Jets
2 Brett Favre, Green Bay Packers
3 Tony Romo, Dallas Cowboys
4 Tom Brady, New England Patriots
5 Eli Manning, New York Giants
6 Peyton Manning, Indianapolis Colts
7 Adrian Peterson, Minnesota Vikings
8 LaDainian Tomlinson, S.D. Chargers
9 Marion Barber, Dallas Cowboys
10 Darren McFadden, Oakland Raiders
11 Ben Roethlisberger, Pittsburgh Steelers
12 Brian Urlacher, Chicago Bears
13 Devin Hester, Chicago Bears
14 Randy Moss, New England Patriots
15 Troy Polamalu, Pittsburgh Steelers
16 Michael Strahan, New York Giants
17 Brian Westbrook, Philadelphia Eagles
18 Terrell Owens, Dallas Cowboys
19 Osi Umenyiora, New York Giants
20 Jason Witten, Dallas Cowboys
21 DeMarcus Ware, Dallas Cowboys
22 Reggie Bush, New Orleans Saints
23 Patrick Willis, San Francisco 49ers
24 Jay Cutler, Denver Broncos
25 JaMarcus Russell, Oakland Raiders

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July 15, 2008

Home Run Derby pays off for Brewers fans

Just wanted to share what seemed like a good idea by the Milwaukee Brewers to reward fans for left fielder Ryan Braun’s performance in Monday night’s Home Run Derby.

Billed as “Braun Homers…You Score!” the program allowed fans to purchase Loge Outfield seats at Miller Park today for the Aug. 11 game versus the Washington Nationals for a price reduced by a $1 for every home run Braun hit in the derby. Braun hit 14. Loge seats dropped from $26 to $12 for that night. Fans were limited to four tickets when the tickets went on sale this morning.

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June 23, 2008

Marlins' attendance: your thoughts

My story today comparing the business of the Marlins and Tampa Bay Rays elicited all kinds of thoughts from readers on why attendance at Marlins games isn’t better.

Figured I’d share a few of your thoughts:

You said it’s just too hot to attend games at Dolphin Stadium, a football stadium with no roof, while the Rays play in an air-conditioned dome, Tropicana Field. If the Marlins played in the American League East, like the Rays, they’d sell out games against the New York Yankees and Boston Red Sox routinely.

Tickets are too expensive. So is beer. Ditto, food. The upper deck is rarely open. It costs $10 to park.

Luis Vera of Sunrise suggested the Marlins should follow the example of the Rays by offering free parking for cars carrying four or more people and allowing fans to bring food to the stadium. He also suggested: “Just as they have the mermaids- hire ‘Hunks’ to usher the ladies to the club section.” He also said, “Cash in on the fact that the Marlins have won two World series by making a jersey of the series wins.”

Some also wonder why the Marlins focus only on marketing the weekend games, which have less attractive opponents this season, and essentially ignore weekday games.

Any other thoughts?

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June 13, 2008

Heat offers chance to meet draft pick; Nets offer free gas

The Heat is offering fans a chance to meet the No. 2 pick in the NBA draft with its “There Can Only Be One” online sweepstakes. The play on the league’s popular playoff ad campaign is about the hype over who the Heat will draft on June 26.

Fans can log into the team’s Web site through June 25 for a chance to choose who they think the Heat will pick. All fans who are South Florida residents, who make the correct pick, will be entered into a drawing to meet the player at a future event. The team will choose 20 winners for the honor.

Meanwhile, leave it to creative marketer Brett Yormark, CEO of the New Jersey Nets, to come up with a useful way to reward season ticket buyers.

The Nets hope to give away more than $250,000 worth of free gas to season ticket buyers. The team is dangling free gas cards worth 10 percent of the price of full season ticket packages to buyers, who purchase packages through June 26.


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June 12, 2008

Panthers raise prices for popular opponents

While most Panthers season ticket holders will pay the same as or slightly less than they did this past season for their 2008-09 season tickets, individual game ticket buyers who want to see the league’s most popular teams are being socked with an extra $25 a ticket charge.

That’s up from the $10 per ticket individual game ticket buyers spent last season for games against opponents such as the New York Rangers, Montreal Canadiens and for games that fell on holidays. That’s a 150 percent increase. That means a $17 ticket in the terrace level of BankAtlantic Center will cost $42 for a premium game.

Panthers President Michael Yormark said there was no pushback to the extra $10 fans paid for the “high demand” games last year and so the team is trying to push the value of season tickets even more and “maximize supply and demand.” Interestingly, the team did not publicize the $10 premium last year or put out a ticket pricing press release.

“It’s all about supply and demand. Those are the biggest game on the calendar,” Yormark said. “We saw no price sensitivity last year. We wanted to create more value for our season seat holders. We thought it was very appropriate. Those games sold the best whether it was the Rangers or the day after Thanksgiving.”

Variable pricing – charging higher rates for desirable matchups or weekend games – goes on across sports. And the Panthers are trying to encourage fans to buy season ticket plans – full- or half-season or 13-game plans. The Marlins charge more if you buy your ticket the day of the game and especially if it’s a Saturday. But you get more on Saturdays: the potential for two giveaway items along with postgame fireworks and a concert.

Clearly the idea is to convert casual fans to season ticket buyers. The Panthers sold about 9,500 season tickets last season, Yormark said.

What do you think of the idea of charging so much more for individual game tickets? Will that convince you to buy season tickets? Or go even less?



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May 1, 2008

Panthers call season ticket holders

Panthers goalie Tomas Vokoun and defenseman Mike Van Ryn are busy on the phone this week. They’re calling season ticket holders who have yet to renew for next season.

Goalie Craig Anderson and center Stephen Weiss did the honors last week, along with team executives and broadcasters.

It’s not unusual for teams to enlist players to help sell tickets. Last month, injured Heat players made calls to sell season tickets during halftime of a game. In February, University of Miami baseball players called season ticket holders to thank them for their support and also encouraged those who hadn’t yet renewed to come back.

Obviously, the teams hope a chat with a player will convince reluctant season ticket holders to renew. The Panthers provided this testimonial:

“I was very surprised when Stephen Weiss called me last week regarding my renewal,” Pompano Beach resident Dennis Purcell said in a statement released by the team. “Stephen provided me with great insight for next season and answered the questions that I had. It was very nice that he took some time out of his day to make the call and it proved to me that the organization was headed in the right direction, so I decided to renew on the spot.”

Have any of you gotten calls like this from the teams? Did you renew?

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April 2, 2008

Injured Heat players to help sell season tickets

Heat guard Dwyane Wade and a growing list of other injured players will be pressed into service, helping to sell 2008-09 season tickets during halftime of tonight’s Heat-New Orleans Hornets game.

Wade, Jason Williams, Udonis Haslem, Alonzo Mourning and Shawn Marion, among others, will join Heat dancers and season ticket sales staffers in answering phone calls from season ticket buyers.

The effort is being billed as a "rare opportunity" for fans to speak with Heat players and is part of the team’s new brand philosophy “The Heat Experience. Feel It. Live!”

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March 11, 2008

Marlins adding All-You-Can-Eat seats

Following in the footsteps of other pro teams, the Marlins will offer an all-you-can-eat ticketing option at six Friday night home games this season.

The all-you-can-eat section will encompass about 400 seats on the club level down the leftfield line at Dolphin Stadium and tickets will include unlimited hot dogs, nachos, peanuts, popcorn and soft drinks. All tickets will be sold in advance and cost $45 for individuals; $40 each for groups of 20 to 99; and $35 for groups of 100 or more.

The games will be the last Friday home game of each month: April 18; May 23; June 27; July 18; Aug. 29; and Sept. 19.


“We’ve committed to six nights,” said Sean Flynn, Marlins vice president of marketing. “It’s a test that could be expanded if we have success. That could happen later this year or obviously next year, if these seats sell as well as we think they will. Some teams have gone out with a broader approach all season or more dates than six. We felt comfortable trying it at six.”

The Los Angeles Dodgers spurred the latest enthusiasm for tickets that include food when they opened 3,000 bleacher seats as the All-You-Can-Eat Right Field Pavilion last year. The seats included Dodger dogs, peanuts, popcorn and soft drinks and ran $20 for group tickets to $40. They sold 70 percent of capacity for the season. A number of other teams followed suit and according to USA Today, at least 13 teams will have an all-you-can-eat-option this season.


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March 5, 2008

Hurricanes promote tonight’s men’s basketball game

Joe Zagacki called my cell phone yesterday. Twice. OK… it wasn’t just me, nor was it actually Zagacki.

But the voice of the Hurricanes had recorded one of those promotional phone messages that get blasted to a particular phone list, to encourage University of Miami fans to pack tonight’s UM-Boston College men’s basketball game at BankUnited Center. The calls went out to season ticket holders and individual ticket buyers. Full disclosure: I share general admission season tickets with some co-workers and have purchased single game tickets this season.

The team is hoping to make the NCAA Tournament for the first time since the 2001-02 season and could be in with one more win in the next two games. Tonight’s game is the last home game for the Hurricanes this season and Zagacki wants to make sure there’s a full house – he left the Web site address and the phone number for tickets.

We know this isn't a hotbed for college basketball, but given the losing going on among South Florida's pro teams, are you supporting the Hurricanes? Have you gotten these kinds of promotional calls from UM or the pro teams? (I hear Dolphins coach Tony Sparano recorded a message just in time for Dolphins season ticket renewals). Do they convince you to buy tickets?

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February 29, 2008

Heat, Panthers season ticket renewals underway

It’s renewal time for Heat and Panthers season ticket holders and both teams are offering incentives to entice fans back.

The Heat is lowering or freezing some prices in the upper levels at AmericanAirlines Arena and charging 100 level ticket holders $1 to $5 more per game, although prices could be quite a bit steeper if you had a three-year contract that just expired. The team is still offering one-year and three-year renewal options, with the longer contract including larger savings.

Current season ticket holders must renew by March 21, but if they do so by March 7, they’ll get a limited edition 20th anniversary Heat wristwatch. In addition, the team is scheduling a number of activities for fans who renew, including a “Speak to the Heat: Season Ticket Holder Town Hall Meeting,” during which season ticket holders will get to ask questions of Heat owner Micky Arison, head coach Pat Riley and President of Business Operations Eric Woolworth; a chance to stand with the players on court during the National Anthem; and a series of parties with Arison and Alonzo Mourning in an arena suite.

Those who renew by March 21 will also be entered into a sweepstakes that includes prizes such as two free lifetime Heat season tickets; a 42-inch plasma TV; gift cards for gas, groceries, and Dunkin’ Donuts; a chance to be “broadcaster for a game”; your property tax or FPL bills paid; or a one-year membership to 24 Hour Fitness.

Meanwhile, the Panthers are freezing prices for season ticket holders who renew by March 14. Those fans will also get 5 percent of their investment in “Panthers bucks,” which can be used to pay for concessions at BankAtlantic Center. In addition, the Panthers want season ticket holders to be actual “seat owners” with even more of a say in the franchise.

Panthers privileges include personal nameplates on your seats; a team windbreaker; access to an exclusive “season seat owner” section on the team’s Web site; special team road trip travel packages; quarterly shareholder meetings; and priority playoff benefits.

Are you renewing for either team? Do these incentives make a difference? Are you giving up your tickets? If so, why?

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About the Author

SARAH TALALAY
After a decade as a news reporter in New Jersey, Southern California, Chicago and South Broward, Talalay decided to trade in covering meetings about city government and schools for meetings about sports deals and stadium finance...
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